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When safety is involved, it isn’t a natural space to innovate and save costs. Aside from representing significant fixed-cost investment, these tried and tested training methods have remained largely the same and have not been a focus for innovation. Let’s first look at what it’s up against - continuing with the aviation theme, airlines deliver training predominantly through a highly physical infrastructure (either a flight training centre or a grounded aircraft). Much of the efficiency of XR is intertwined with the ‘fun factor’, and how immersive the experience is.

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In VR, trainees can run through an entire evacuation procedure, start to finish, and see all the outcomes of their actions unfold before them they can learn how to deal with tricky passengers or medical emergencies in flight. Within aviation, there is an enormous benefit to a new member of the cabin crew being able to ‘hit the ground running’ when they first board a plane. One interesting set of use cases lies in crisis replication. Hence, a virtual setting helps to create that safe space for trying again and reinforcing the learnings. “Failing safely” is not an option for medical or aerospace industries, whether that’s in a live situation or IRL training. Making mistakes in a physical environment can be a costly, impactful and embarrassing experience, but doing so in VR allows the trainee to understand what the results of error would be in the real world and how to stop it from occurring. Perhaps the biggest benefit of VR in corporate training is that it allows you to fail - to learn through mistakes. With benefits including information retention and comprehension rate of 75% (compared to audiovisual at 20%), great contribution towards environmental and sustainable business practices and cost-savings, it’s easy to understand why.

However, the use case that keeps coming back in the conversations is training.

Even though there is a heated debate regarding how soon the XR (extended reality) technology will be and should be adopted by enterprises, there is still more to improve before we replace our Zoom calls with VR (virtual reality) or AR (augmented reality) powered alternatives.